Building the Digital Workforce — Saudi Arabia & Kuwait (2002–2006)

A pivotal chapter followed at Saudi Arabia's public sector, where I trained government staff in digital literacy. Then came Kuwait at the Technology Domain Institute, where I built an entire regional training capability from scratch — delivering 45+ enterprise technology courses to 2,000+ professionals annually, generating $2.5M in revenue, and securing the region's first Adobe Institute certification. I wasn't just training people. I was building the digital workforce of the future.

A Decade in Banking — Ahli United Bank, Kuwait (2006–2017)

My longest and most formative chapter began at Ahli United Bank, where I spent nearly 11 years leading enterprise digital banking transformation. I directed the integration of 50+ legacy systems into a modern Sharia-compliant core banking platform — achieving 99.9% uptime — led 45+ professionals across six countries, oversaw 15 major platform releases, and delivered $15M in annual savings through digital channel migration and automation. The experience forged me into a leader who could manage extreme complexity, drive adoption, and deliver at scale.

Southeast Asia — Chief Strategy Officer, Kuala Lumpur (2017–2018)

In 2017 I took that expertise to Southeast Asia as Chief Strategy Officer at Silver Coast SDN BHD, executing a 12-month digital transformation roadmap that generated 150% revenue growth, secured $8M in Series A funding, streamlined product development cycles by 45%, and forged $12M in annual recurring revenue through five regional bank partnerships. It was here I learned what it truly means to build a strategy that scales.

The Defining Programme — Kuwait Finance House (2018–2025)

Then came Kuwait Finance House — and the programme that defined my career. As Executive Lead of Digital Transformation & Innovation Programs at a $75B+ Islamic financial institution, I orchestrated the $11.6B KFH–Ahli United Bank merger in a record-breaking 12 months, integrating 22 enterprise systems across multiple jurisdictions, achieving 18% OPEX reduction and $4.3M in annual cost savings. I established an AI Innovation Lab that cut customer response times by 65% and lifted satisfaction by 32%. I rolled out Power BI dashboards to 2,500+ users, improving decision-making speed by 40%. And I trained 300+ transformation champions, achieving an 89% digital adoption rate across 12 business units — all while overseeing a $45M portfolio of 25+ strategic initiatives with 95% on-time delivery.

Toronto — A New Chapter (2025–Present)

Today, I'm bringing that same enterprise-grade thinking to the moving and restoration industry in Canada. I'm building custom QR code tracking systems, Learning Management Systems, cost estimation portals, and interactive transformation dashboards from the ground up. The scale is different. The mission is the same: turn digital chaos into measurable business growth.

Credentials & Philosophy

I hold both the PfMP (Portfolio Management Professional) and PgMP (Program Management Professional) certifications — credentials held by fewer than 1,500 professionals worldwide — backed by an Executive Mini MBA in Business Strategy & Leadership. Whether it's a complex merger, an AI initiative, or modernising legacy operations, my approach never changes: clarity, structure, and relentless execution.